Shipping policy



1.1 Guitars Rebellion ships worldwide except for territories that are politically unstable, in a state of war, or for any other reason that carriers cannot deliver.

1.2. Shipping and handling charges are automatically calculated and included in the total price of your Order. As a general rule, we send all items using a reliable carrier. Depending on the country of delivery, please allow 20 hours to 7 calendar days for delivery once dispatch confirmation is received. Regarding Orders delivered outside the European Union, please note that Guitars Rebellion cannot be held responsible for any extension of the delivery time due to customs controls which may vary depending on the destination and the legislation of the country in which the Product is delivered.

1.3. Please refer to the delivery confirmation email from our carrier for accurate information and package tracking reference.

1.4 You are invited to check the visual condition of the package and the Product at the time of delivery. In the event of a problem (missing or damaged Product), you must follow the procedure below applicable to the refusal of delivery.

If the package is damaged upon delivery, you can inform the carrier of the problem and refuse delivery. The carrier then retains the package. You are then contacted by Guitars Rebellion customer service as soon as possible to review the refusal. If the transport-related problem is confirmed by Guitars Rebellion customer service, the Order is canceled and you are refunded.


2.1. The prices of the Products are those indicated on our site at all times. Please refer to Section 2.5 for information regarding pricing errors on our site.

2.2. The prices of our Products are subject to change at any time. Any change in the price of the Products on our site does not modify the Order of the Product(s) that we have confirmed to you by means of a Dispatch Confirmation.

2.3. The Products are likely to be subject to local customs duties, as well as to the value added tax applicable in your country of origin. Taxes are automatically calculated and included in the total price of your Order if you live in the European Union.

2.4 Orders placed outside the European Union are processed duty free. The Guitars Rebellion carrier carries out the necessary formalities for you to pay customs duties (if applicable) and VAT (if applicable).

2.5 Our site contains a large number of Products. It is possible that, despite our best efforts, some of the Products on our site may be priced incorrectly. If the pricing error is obvious and obvious and you could reasonably recognize it as such, we are not obliged to supply the Products to you at the incorrect (lower) price. In this case, we will contact you to inform you of this error and we will give you the option of purchasing the Product at the correct price or canceling your Order. We do not process your Order until we have received your instructions. If we are unable to contact you using the contact details you provided during the ordering process, we will consider the Order canceled and notify you in writing.